To solve problems 5 steps must be followed:
1. Identify the problem and find out the visible manifestation, the consequences.
2. Focus on problem containments. It is a temporary action to treat the symptoms
=>avoid the problem to spread.
3. Research method => investigate and conduct data collection process. The data collection interview appears as essential to recognise problems and enable the team to have a brainstorming. This brainstorming should be a creative discussion and requires a leader. Thanks to efficient brainstorming, the team can find a solution to solve problems.
4. Analysing a problem => Collecting all relevant information and analysing maintenance problems. The team members must identify what is the ideal solution. Generally, the root cause is a controllable and solvable force. As a result, the team has to focus on the root cause.
Developing possible solutions is obvious when solving problems within the team. The team has to evaluate all the possible solutions.
5. Implement the chosen solution.
As a conclusion, solving problems means analysing problems before acting. The whole team is concerned by both the problems and the mean to solve them.
Comments:
Concerning the form of the presentation and the comments we could put forwards concerning the team, we could say that the topic was well treated. It was clear the whole team worked together on the seminar and did not just spread the work to the different members.
On the presentation day, the negative aspects we can critic are:
- a little lack of dynamism, and be careful on the body language,
- the way they stood during the presentation (all grouped on the side),
- several English mistakes on the PowerPoint,
- eye contact, the team members were almost always looking on the teachers side which made it hard for the people sitting on the other side of the classroom to understand
- activities were a little bit long
- a few problems on who should be talking for which slide
